These guest duty laws for hotels have been established by earlier cases (Langford v. There are also anti-discrimination laws in place to protect hotel guests of protected groups. It has to be objectively reasonable, though (claiming the hotel room the guest wants is haunted would not be likely to be found in a court of law to be a reasonable basis for rejecting a guest). The hotel owner has the right to reject or expel persons whom he or she reasonably deems objectionable. While this does not necessarily mean they can request any room they want and stay there as portrayed in the film, innkeepers and hotel/motel owners have a legal duty to accept guests. 1408 was actually quite accurate in stating that there are laws in place within the United States forcing hotels to accept any guest.
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